Privacy Policy
Your privacy matters to us. This policy explains how Loomnexus collects, uses, and protects your personal information while you use our net worth calculation platform.
Information We Collect
When you use Loomnexus, we collect information that helps us provide and improve our net worth calculation services. We gather data through various means as you interact with our platform, create accounts, and use our financial tools.
- Personal identification information including name, email address, and phone number
- Financial data you input for net worth calculations, including assets and liabilities
- Account login credentials and security information
- Device information, IP address, and browser type for security and optimization
- Usage patterns and interaction data to improve our service functionality
- Communication records when you contact our support team
How We Use Your Information
Your information enables us to deliver personalized financial insights and maintain the security of your data. We process your information based on legitimate business interests and your consent where required under Israeli privacy laws.
Primary Uses
We use your financial data to perform net worth calculations, generate reports, and provide personalized recommendations. Your account information helps us maintain secure access and personalized user experiences across our platform.
Communication and Support
We may contact you about service updates, security notices, or in response to your support requests. Marketing communications are sent only with your explicit consent and can be unsubscribed from at any time.
Data Security and Storage
We implement multiple layers of security to protect your sensitive financial information. Our security measures comply with Israeli data protection standards and international best practices for financial data handling.
Bank-Level Security
Your data is encrypted using AES-256 encryption during transmission and storage. We maintain secure servers with regular security audits and penetration testing to ensure your information remains protected.
We store your data on secure servers located within Israel and the European Union. Data retention periods vary based on the type of information, but we generally keep account data for up to seven years after account closure to comply with financial record-keeping requirements.
Your Rights and Choices
Under Israeli privacy laws and international data protection regulations, you have several rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them.
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request removal of your personal data, subject to legal requirements
- Portability: Receive your data in a structured, commonly used format
- Restriction: Limit how we process your personal information
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, contact us using the information provided below. We respond to requests within 30 days and may require identity verification to protect your privacy.
Data Sharing and Third Parties
Loomnexus does not sell your personal information to third parties. We share data only in specific circumstances necessary for service delivery or legal compliance.
Service Providers
We work with trusted service providers who help us operate our platform, including cloud hosting services, payment processors, and security vendors. These partners access your data only as necessary to perform their services and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by Israeli law, court orders, or regulatory requests. We also reserve the right to share data to protect our legal rights, prevent fraud, or ensure user safety.
International Data Transfers
While our primary servers are located in Israel and the EU, some of our service providers may process data in other countries. When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns. Essential cookies are necessary for basic functionality, while optional cookies help us improve our services and provide personalized content.
You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform functionality but will not prevent you from using core net worth calculation features.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify you via email or through prominent notices on our platform at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of Loomnexus after policy updates constitutes acceptance of the revised terms.